Loading cart contents...
View Cart Checkout
Cart subtotal:

Frequently Asked Questions


Photographic films requires chemical processing before you can see images on the film. In processing the photo-sensitive emulsion is put through several chemical baths that react with the latent photo sensitive images on the film to create the image. Further baths then clear, fix the images and wash the film. The number of baths varies greatly according to what type of film is being developed. Processing is a separate stage from film scanning (or digitising).

• We hand process all vintage films ourselves.
• We outsource all colour negative and colour reversal to films professional labs for machine processing.

• For standard turn-around processing, we process on a weekly basis. Films are sent to the lab on Friday mornings, so please ensure we receive your films by latest Thursday of each week for your film to hit the next weeks run. Films are returned to us for scanning by the following Thursday (i.e. within 5 working days).

• Clients paying for the 5 – 9 working day rush will be scanned as soon as the films are back from the lab and files delivered Thursday / Friday or each week.

• Non-rush films are generally scanned within 5 working days of the films coming back from the lab.

48 – 72 hour rush jobs are processed on a daily basis.


• Yes we can look at your vintage films, but expect variable results.
• Kodachrome can no longer be processed in colour.  Results will be black & white and are very variable.
• Other vintage transparency films stocks yield unpredictable results, with often significant colour drifts.
• Vintage film emulsions occasionally degrade so much that they yield no results. Hand processing of vintage film is therefore not guaranteed to produce images on your vintage film.
• Standard processing turnaround time 10 – 20 working days.

• This is not a processing issue. If the film emulsion is clear (negative films) or black (reversal films) after processing this means the processing has been carried out successfully.
• It could mean the shutter mechanism on your camera is not working properly. In which case get the camera serviced or buy a new camera.
• Perhaps you left the camera switched on in it’s bag and the trigger was activated by another object pressing on the shutter release button.
• Or you’ve underexposed the film very badly e.g. shot a 50 ASA film at night time.